Transactional SMS Service: Secure and Instant Customer Communication

In today’s digital world, communication is key to building trust and providing a smooth customer experience. Businesses across industries are adopting Transactional SMS Service to send important and time-sensitive messages directly to their customers. Unlike promotional messages, transactional SMS is purely informational and ensures customers receive critical updates without delay. From sending OTPs to order confirmations, transactional SMS has become an essential tool for modern businesses. What is Transactional SMS Service? A Transactional SMS Service allows businesses to send non-promotional and service-related messages to customers. These messages can be delivered 24/7, even if the recipient has activated the Do Not Disturb (DND) service. This makes transactional SMS a reliable medium for communicating urgent information like OTPs, account alerts, payment confirmations, booking details, and much more. For example, when you make an online payment, the bank instantly sends an OT...